Cancellation & Refund Policy

7-day money-back guarantee

If you buy a program and it isn’t right for you, ask for a refund within 7 days of purchase and we’ll refund it in full. No questions asked.

How to ask for a refund

• Email hazikdijoo@gmail.com from the email address on your SHIFTRESET account.
• Tell us which program you bought. Including the Razorpay payment ID from your receipt speeds things up.

When you’ll get your money

We start the refund within two business days of your request. It goes back to the original payment method through Razorpay, and banks usually take 5–7 working days to show it.

Once a refund is processed, access to that program ends.

Cancellation

Programs are one-time purchases. Nothing renews automatically, so there is nothing to cancel. A Premium membership is coming soon; its cancellation terms will be published here before it launches.

Charged but no access, or charged twice

If a payment went through but the program didn’t unlock, or you were charged twice, contact us and we will unlock it or refund the extra charge in full.

Free programs and coaching

Free programs are never charged. One-to-one coaching is booked through The Altitude Mindset and is covered by its own refund policy there.

Questions? See Contact.